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Plumb And Wood-It (PTY) LTD Standard Terms And Conditions


PLUMB AND WOOD-IT (PTY) LIMITED - STANDARD TERMS AND CONDITIONS
This document contains the standard terms and conditions that shall apply to, and form part of each agreement, whether written or oral, concluded between Plumb And Wood-It (Pty) Limited, registration number:  2004/009616/07 (“Plumb-It”, “we”, “us” and “our”) and every person that accesses or uses this Website (“you”, “your” or “user”) in respect of the sale and/or supply of any Goods.
It is agreed:


1.    INTRODUCTION

1.1    This website can be accessed at www.plumbitonline.co.za (the “Website”) and is owned and operated by Plumb-It.
1.2    These website terms and conditions (“Terms and Conditions”) govern the ordering, sale, and delivery of Goods, and the use of the Website.
1.3    These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using the Website and/or by clicking on the “Register” button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.
1.4    The Website enables you to shop online for an extensive range of goods including washbasins, baths, bathroom taps, kitchen mixers, toilets, bathroom accessories, kitchen sinks, bathroom furniture and plumbing pipe and fittings, and more (“Goods”).
1.5    You specifically agree that the provisions of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) shall apply to these Terms and Conditions. The definitions of “in writing” and “signed” shall have the meaning assigned to it under the ECTA.


2.    IMPORTANT NOTICE

2.1    These Terms and Conditions apply to users who may be consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”) and to users who may not be consumers for the purposes of the CPA.
2.2    These Terms and Conditions contain provisions that appear in similar text and style to this clause and which:
2.2.1    may limit the risk or liability of Plumb-It or a third party; and/or
2.2.2    may create risk or liability for the user; and/or
2.2.3    may compel the user to indemnify Plumb-It or a third party; and/or
2.2.4    serves as an acknowledgment, by the user, of a fact.
2.3    Your attention as a consumer in terms of the CPA is specifically drawn to these terms and conditions because they are important and should be carefully noted.
2.4    Do not accept these Terms and Conditions if you do not agree with or understand the meaning of it or any portion thereof, it is untrue, and/or you have not been given enough time to read and comprehend the meaning of the terms and conditions or any other provision, term or condition that may be contained in these Terms and Conditions. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Plumb-It to explain it to you before you accept the Terms and Conditions or continue using the Website.   
2.5    These Terms and Conditions can only be changed, or other terms agreed, in written correspondence signed by a director or other senior officer of Plumb-It. No subsequent behaviour of Plumb-It, in accepting these Terms and Conditions from you with proposed amendments, can be taken to imply any acceptance by Plumb-It of those proposed amendments.
2.6    Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Plumb-It in terms of the CPA.
2.7    Plumb-It permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.


3.    REGISTRATION AND USE OF THE WEBSITE

3.1    Registered as well as unregistered users may order Goods on the Website. By registering as a user, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account, and more. In certain circumstances, Plumb-It may request that you register as a registered user before you will be able to continue to order Goods on the Website.
3.2    To register as a registered user, you must provide an email address and password and provide certain information and personal details to Plumb-It. You will need to use your email address and password to access the Website in order to purchase Goods. 
3.3    You agree and warrant that your email address and password shall not be disclosed by you to any third party. 
3.4    You agree that, once the correct email address and password relating to your account have been entered, irrespective of whether the use of the email address and password is unauthorized or fraudulent, you will be liable for payment of such order, save where the order is canceled by you in accordance with these Terms and Conditions. 
3.5    You agree to notify Plumb-It immediately upon becoming aware of or reasonably suspecting any unauthorized access to or use of your email address and password and to take steps to mitigate any resultant loss or harm.
3.6    By using the Website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.
3.7    You may not in any way display, publish, copy, print, post, or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorized Plumb-It representative.

 

4.    CONCLUSION OF SALES AND AVAILABILITY OF STOCK
 

4.1    Users may place orders for Goods, which Plumb-It may accept or reject. Whether or not Plumb-It accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price), and receipt of payment or payment authorization by Plumb-It for the Goods.
4.2    Before an order is placed for Goods a user may first request a quotation from Plumb-It for such Goods. 
4.3    Should Plumb-It submit a quotation to a user for the sale of the Goods, such quotation and the availability of quoted items and prices are only valid for a period of 7 (seven) days after the date of each quotation issued Plumb-It to the user, unless withdrawn sooner or otherwise stipulated and will expire at the conclusion of that period. 
4.4    All quotations submitted to a user must be accepted in writing within the aforementioned 7 (seven) day period. The acceptance of a quotation in writing by the user within the aforementioned 7 (seven) day period will constitute an order placed on Plumb-It by the user for such Goods as stipulated in the quotation. Any acceptance by the user after the aforementioned 7 (seven) day period shall constitute a counteroffer by the user to Plumb-It.
4.5    Some of the Goods sold by Plumb-It are sold in standard quantities only. Accordingly, should a user request a quotation or place an order for any quantity of Goods that is not a standard quantity, Plumb-It shall be entitled to submit a quotation for the nearest number of standard quantities of the Goods that is not less than the quantity of Goods ordered. If such quotation is accepted by the user the resultant order placed by the user shall be for the supply of the quantity of the Goods specified in the quotation.
4.6    Plumb-It will indicate the acceptance of your order by delivering the Goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and Plumb-It come into effect (the “Sale”). This is regardless of any communication from Plumb-It stating that your order or payment has been confirmed. Plumb-It will indicate the rejection of your order (by Plumb-It itself) by canceling it and, as soon as possible thereafter, refunding you for any amount already paid.
4.7    Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods, you may return the Goods only in accordance with the Returns Policy which is incorporated herein by reference.
4.8    Placing Goods in the shopping cart without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping cart if stock is no longer available or the price thereof has changed without notice to you. You cannot hold Plumb-It liable if such Goods are not available or are not available at the particular price when you complete or attempt to complete the purchase cycle at a later stage.
4.9    You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. Plumb-It will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, Plumb-It will notify you and you will be entitled to a refund of any amount already paid by you for such Goods. 


5.    PAYMENT

5.1    We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
5.2    Payment may be made for Goods via the following methods (depending on its availability and/or your eligibility to use such a method):
5.2.1    debit card - where payment is made by debit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be canceled. You warrant that you are fully authorised to use the debit card supplied for purposes of paying the Goods. You also warrant that your debit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
5.2.2    credit card - where payment is made by credit card, we may require additional information in order to authorise and/or verify the validity of payment. In such cases we are entitled to withhold delivery until such time as the additional information is received by us and authorisation is obtained by us for the amounts. If we do not receive authorisation your order for the Goods will be canceled. You warrant that you are fully authorised to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;
5.2.3    direct bank deposit or electronic funds transfer - if you pay via direct bank deposit or electronic funds transfer, payment must be made within 5 (five) days of placing your order. Plumb-It will not accept your order if payment has not been received;
5.2.4    instant EFT by using Snapscan, Mobicred, Ozow or such other instant EFT payment mechanism as may from time to time be available on the Website; or
5.2.5    cash on delivery - by selecting this option, you undertake to ensure that you have the exact cash on hand at the time of delivery.
5.3    You may contact us to obtain a full record of your payment. We will also send you email communications about your order and payment.
5.4    Once you have selected your payment method (save for cash on delivery or direct bank deposit), you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

 

6.    DELIVERY OF GOODS

6.1    Plumb-It offers 2 (two) methods of delivery of Goods to you. You may elect delivery via:
6.1.1    courier; or
6.1.2    self-collection.
6.2    For more information about delivery, please see our
Delivery Policy, which is incorporated into these Terms and Conditions by reference. Our delivery charges are subject to change at any time, without prior notice to you. You will see the applicable delivery charges in your cart when you check out.
6.3    Where Plumb-It accepts your order where the Goods are to be delivered via courier, Plumb-It will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.
6.4    Plumb-It’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Your signature or the signature by any of your employees or agents (whose authority you shall not be entitled to deny or repudiate) of Plumb-It’s official delivery note shall constitute prima facie proof of delivery of the Goods. Plumb-It is not responsible for any loss or unauthorised use of a product after it has delivered the product to the physical address nominated by you.
6.5    Plumb-It may be requested to store the Goods purchased and paid for at the premises of Plumb-It, in which event you shall bear the risk of damage to, destruction or theft of the Goods so stored.
6.6    Plumb-It shall have no liability of any nature whatsoever arising out of or about any defect in any Goods unless Plumb-It has been called upon a user in writing to rectify the defect within two (2) days of delivery of the Goods. Plumb-It shall only be obliged to rectify such defects if no person not authorized by Plumb-It has modified, altered, or attempted to repair the Goods and/or that the Goods have only been used for the purpose for which they were designed or intended.
6.7    The user shall return such Goods to the premises of Plumb-It at the user's own cost and packed in the original packaging within 30 (thirty) days from the original date of delivery. Plumb-It shall be entitled to charge the user a handling fee of 15% of the total amount of the invoice relating to such Goods. Plumb-It shall endeavour to replace such defective Goods or rectify the defect contained in the Goods, if capable of being remedied, within a period of 30 (thirty) days or such longer period as may be required by Plumb-It. 


7.    ERRORS

7.1    We shall take all reasonable efforts to accurately reflect the description, availability, purchase price, and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy. 
7.2    Plumb-It shall not be bound by any incorrect information regarding our Goods displayed on any third-party websites.


8.    GIFT VOUCHERS AND COUPONS

8.1    Plumb-It may from time to time make physical or electronic gift vouchers (“Gift Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of Goods. Gift Vouchers and Coupons can only be redeemed while they are valid and their expiry dates cannot be extended. More specifically:
8.1.1    Gift Vouchers
8.1.1.1    Gift Vouchers that are purchased are valid for 3 (three) months after calculated from the date such Gift Voucher was purchased. Gift Vouchers that Plumb-It gives away for free are valid for the period stated thereon. In each case, if your Gift Voucher has not been used within that period, it will expire;
8.1.1.2    Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. They do not accrue interest and are not refundable for cash once purchased or otherwise obtained. If your Gift Voucher value is less than the amount required to cover the full order you wish to place, you may make up the difference by paying via one of our other payment methods; and
8.1.1.3    Plumb-It is not responsible for any harm due to the loss, unauthorised use, or unauthorised distribution of a Gift Voucher after it has delivered the Gift Voucher to you or the email address nominated by you.
8.1.2    Coupons
8.1.2.1    Coupons are issued in Plumb-It’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used;
8.1.2.2    As a general rule, and unless specified otherwise on the specific Coupon itself:
8.1.2.2.1    each Coupon can only be used once;
8.1.2.2.2    only 1 (one) Coupon can be used per order;
8.1.2.2.3    only 1 (one) Coupon can be used on the Website per person per promotion/campaign;
8.1.2.2.4    where a percentage Coupon has been used and you wish to cancel any items in the order prior to making payment, the entire order must be canceled. You will be issued with a new percentage Coupon and will need to place the order again, without the item that you wished to cancel;
8.1.2.2.5    a Coupon must be used at check-out – it cannot be used later on existing orders; and
8.1.2.2.6    the value of the Coupon will be set off against the value of your shopping cart and the balance remaining, if any, will be payable by you.
8.1.2.3    Coupons cannot be used to buy Gift Vouchers or other Coupons and cannot be exchanged or refunded for cash or credit. Plumb-It is not responsible for any harm due to the loss, unauthorised use, or distribution of a Coupon.
8.1.2.4    If for any reason a Coupon does not reflect on the final amount due from you at check-out, you can contact us to confirm if the Coupon is still valid.  If Plumb-It confirms that the Coupon is still valid and you have already placed your order, you can choose whether to cancel the order and place it again with the Coupon, or you can use the coupon on your next order within the limitations of the specific Coupon’s terms and conditions.
8.1.2.5    You may be required to submit the original communication containing the Coupon code, and any other information reasonably requested by Plumb-It, before you are able to use a Coupon.

 

9.    PROMOTIONS AND CLEARANCE SALES

9.1    From time to time, we may offer certain Goods at discounted prices as part of a promotion or a clearance sale (each a “Deal”). These will be subject to certain conditions (as set out in these Terms and Conditions and/or the Website), which define the scope of the Deal. If you buy a product within the scope of a Deal, you will pay the discounted price for that product (the “Deal Price”).
9.2    However, if you buy a product in a manner that falls outside of the scope of a Deal, then you will pay the then-current (non-Deal) selling price on the Website (the “Normal Price”), for each product that falls outside the scope of the Deal.
9.3    Goods offered under a Deal will have limited quantities available and will only be available under a Deal until sold out. 
9.4    Adding a specific product to your cart without completing the purchase cycle does not constitute an order for such Goods under the Deal, and as such, Goods may be removed from the shopping cart if stock is no longer available.


10.    RETURNS

Please refer to our Returns Policy for more information about returning Goods (and related refunds, replacements or repairs).  The Returns Policy is incorporated by reference which means that it forms part of these Terms and Conditions.


11.    PRIVACY POLICY

We respect your privacy and will take all reasonable measures to protect it, as more fully detailed in our Privacy Policy, which is incorporated by reference.


12.    CHANGES TO THESE TERMS AND CONDITIONS

12.1    Plumb-It may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
12.2    Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.


13.    OWNERSHIP AND COPYRIGHT

13.1    The contents of the Website, including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs, and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trademark law. The Website Content is the property of Plumb-It, its advertisers and/or sponsors, and/or is licensed to Plumb-It.
13.2    You will not acquire any right, title or interest in or to the Website or the Website Content.
13.3    Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. 
13.4    Where any of the Website Content has been licensed to Plumb-It or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.


14.    DISCLAIMER

14.1    The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.
14.2    Whilst Plumb-It takes reasonable measures to ensure that the content of the Website is accurate and complete, Plumb-It makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Plumb-It’s representatives, Plumb-It shall not be bound thereby.
14.3    Plumb-It disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
14.4    Although Goods sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.
14.5    Any views or statements made or expressed on the Website are not necessarily the views of Plumb-It, its directors, employees and/or agents. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Plumb-It also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way.
14.6    You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Plumb-It, its employees, agents or authorised representatives. Plumb-It thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.


15.    LINKING TO THIRD PARTY WEBSITES

15.1    This Website may contain links or references to other websites (“Third-Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third-Party Websites and Plumb-It is not responsible for the practices and/or privacy policies of those Third-Party Websites or the “cookies” that those sites may use.
15.2    Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third-Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained therein.


16.    LIMITATION OF LIABILITY

16.1    Plumb-It cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Plumb-It, its employees, agents or authorised representatives. 
16.2    PLUMB-IT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.
16.3    YOU HEREBY INDEMNIFY PLUMB-IT AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD-PARTY WEBSITE

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17.    AVAILABILITY AND TERMINATION

17.1    We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.
17.2    Plumb-It may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Plumb-It will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.
17.3    If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.
17.4    Plumb-It is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website and/or have created multiple user profiles to take advantage of a promotion or Coupon intended by Plumb-It to be used once-off by you, to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Plumb-It, in whole or in part, on notice to you. Plumb-It shall only be liable to refund monies already paid by you (see Plumb-It’s Returns Policy in this regard) and accepts no other liability which may arise as a result of such blacklisting and/or refusal to process any order.
17.5    At any time, you can choose to stop using the Website, with or without notice to Plumb-It.


18.    GOVERNING LAW AND JURISDICTION 

18.1    These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.
18.2    In the event of any dispute arising between you and Plumb-It, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (North Gauteng Division, Pretoria) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.
18.3    Nothing in this clause 19 or the Terms and Conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.


19.    NOTICES

19.1    Plumb-It hereby selects:
86 Jakaranda St, Hennopspark, Centurion, 0172, South Africa, 
as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“legal address”). Plumb-It may change this address from time to time by updating these Terms and Conditions.
19.2    You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving Plumb-It not less than 7 (seven) days’ notice in writing.
19.3    Notices must be sent either by hand, prepaid registered post, or email and must be in English. All notices sent:
19.3.1    by hand will be deemed to have been received on the date of delivery;
19.3.2    by prepaid registered post, will be deemed to have been received 10 days after the date of posting; and
19.3.3    by email will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.


20.    INFORMATION

20.1    For the purposes of the ECTA, Plumb-It’s information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:
20.1.1    Full name: PLUMB AND WOOD IT (PTY) LIMITED, registration number: 2004/009616/07
20.1.2    Main business: Retail plumbing supply store
20.1.3    Physical address for receipt of legal service (also postal and street address): 86 Jakaranda St, Hennopspark, Centurion, 0172, South Africa
20.1.4    Managing Director: Johan van Zyl
20.1.5    Phone number: +27 12 653 4513
20.1.6    Email address:
quotes@plumbitonline.co.za
20.1.7    PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from www.plumbitonline.co.za.


21.    GENERAL

21.1    Plumb-It may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.
21.2    You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.
21.3    Any failure on the part of you or Plumb-It to enforce any right in terms hereof shall not constitute a waiver of that right.
21.4    If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
21.5    No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
21.6    No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.
21.7    These Terms and Conditions contain the whole agreement between you and Plumb-It and no other warranty or undertaking is valid unless contained in this document between the parties.